top of page
Nortrux logo

Warranty

Providing Everything You Need

NEW Trucks Basic Warranty

  • Full comprehensive chassis warranty coverage 1 year/ 160,934 KM (whichever comes first).

  • Mack mDrive Transmission warranty 5 years/ 1,207,008 km - normal duty application.

  • Standard Engine warranty 2 years/ 402,336 km.

  • Engine Major Components 5 years/ 804,672 km.

NEW Truck Extended Warranty

Purchasing your Mack Extended Warranty Protection Plans can offer several key advantages & benefits:

 Peace of Mind

· Reduced Risk of Unexpected Costs: Mack extended Protection Plans helps protect you from unexpected repair costs once your OEM Standard warranty coverage expires.

· Financial Protection: Major components of the truck, such as the engine or transmission, can be costly to repair or replace. With purchasing Extended Warranty on your New or Used Mack, you minimize the financial impact of these potentially high-cost repairs and prevent out of pocket expenses.

 Improved Resale Value

· A used Mack truck with an active extended warranty is more attractive to buyers if you decide to sell or trade it in. This added value can make your vehicle easier to sell at a potentially higher price point.

· Transferable Warranty: Mack extended warranties are transferable to subsequent owners, which can further enhance resale value.

Access to Authorized Service Centers

· Mack Extended warranty plans often come with the benefit of having your truck serviced at authorized Mack Truck Service Dealers, ensuring high-quality repairs using original OEM parts. This helps maintain the reliability and longevity of your truck and priority scheduling for service or repairs, reducing downtime.

Flexibility in Coverage

· Mack Extended warranties offer different levels of protection, ranging from basic coverage of major parts to more comprehensive plans that include a wide range of components.

· Options for Coverage Length: You can customize your Mack Extended warranty time & mileage limitations to align with the expected operating usage and lifespan of your Mack Truck.

No warranty left? We got you covered

Mack Certified Used Truck Extended Warranty Eligibility

  • 8 model years or less.

  • 1,046,073 km or less.

  • Normal or Heavy Duty Application.

  • Must pass Mack 150-point inspection and ECM report showing no active codes.

  • Mack Engine and Transmission ONLY.

  • Comply with Federal DOT requirements.

  • $350 deductible per visit.


    1 year or 2 year purchase options available

*Contact Fala for more details

Purchasing an extended warranty for your Mack Truck provides financial protection, convenience, and peace of mind, helping to avoid unexpected expenses and maintain your truck’s performance and reliability over time while saving you from out-of-pocket expenses.

Request a Quote

Please take a moment to fill out the form.

Thanks for submitting!

Contact Us For More Information
Regarding Our Warranty

As a proud dealer of Mack heavy trucks, we have a dedicated team that is ready to help you find the perfect transportation needs for you and your business. We have Mack Dealership locations in Edmonton, Grande Prairie & Red Deer, Alberta.

Edmonton

18110 118 Ave, NW, Edmonton, AB , T5S 2G2

info@nortrux.com | (780) 452-6225

We Will Get Back To You ASAP!

Hours of Operation :

Monday - Friday

7:30 am – 11:00 pm

Parts / Service

Sales

8:00 am – 5:00 pm

Saturday

Parts / Service

Sales

8:00 am – 4:00 pm

Closed

SUNDAY - CLOSED

bottom of page